Terms and Services

Terms of Service

Last updated: 1-7-25

Agreement to terms: These Terms constitute a binding agreement between you and CtrliveDrive regarding your access to and use of ctrlivedrive.com and any related services. By accessing the Services, you agree to be bound by these Terms. If you do not agree, discontinue use immediately.

Eligibility: You must be at least 18 years of age to use the Services. By using the Services, you represent and warrant that you meet this requirement.

Service description: CtrliveDrive provides services enabling users to request and manage paid outreach related to Google Business Profile leads and “drives,” subject to platform and legal compliance. You are solely responsible for compliance with Google’s terms and applicable laws in your jurisdiction.

User accounts: You may be required to register for an account and keep your credentials confidential. You are responsible for all activities under your account and must notify us promptly of any unauthorized use.

Purchases and payments: You agree to provide accurate billing information and authorize us or our payment processors to charge your selected payment method for all purchases. Prices are subject to change with notice as required by law. We may correct pricing errors and refuse or limit orders at our discretion.

Refunds and cancellations: Unless otherwise stated at checkout or in a specific offer, fees are nonrefundable once service delivery begins. Subscription plans, if any, auto‑renew until canceled; you may cancel at any time with effect at the end of the current term. For chargeback or dispute avoidance, you agree to contact support first for resolution.

Prohibited activities: You agree not to: (a) use the Services for any unlawful purpose; (b) interfere with security or access features; (c) engage in scraping, data mining, or automated use without permission; (d) reverse engineer or copy the Services; (e) upload malware or spam; (f) impersonate any person or entity; (g) infringe intellectual property or privacy rights; or (h) use the Services to violate third‑party platform terms (including Google policies).

Intellectual property: We own or license all intellectual property in the Services, including content, code, functionality, and trademarks. Subject to your compliance with these Terms, we grant you a limited, revocable, non‑transferable license to access and use the Services for your personal or internal business use. No other rights are granted.

User content and feedback: If you submit content or feedback, you grant us a worldwide, transferable, sublicensable, royalty‑free license to use, reproduce, modify, distribute, display, and perform such content for the purpose of operating and improving the Services. You represent that you have all rights needed for your submissions.

Third‑party services: The Services may contain links to or rely on third‑party sites or tools. We are not responsible for third‑party content, policies, or practices, and your use of those services is at your own risk.

Service management: We reserve the right to monitor, manage, and restrict the Services to protect our rights and ensure proper functioning, including removing or disabling access to content and suspending users who violate these Terms.

Privacy: Your use of the Services is subject to our Privacy Policy, which is incorporated by reference. By using the Services, you consent to the collection and use of your information as described there.

Modifications and interruptions: We may change, suspend, or discontinue all or part of the Services at any time without liability. We do not guarantee continuous availability or that the Services will be free from errors.

Term and termination: We may suspend or terminate your access to the Services for any violation of these Terms or for other lawful reasons. Upon termination, your right to use the Services will cease immediately.

Disclaimer: The Services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non‑infringement. We do not guarantee accuracy, reliability, or availability.

Limitation of liability: To the maximum extent permitted by law, CtrliveDrive will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising from or related to your use of the Services.

Indemnification: You agree to defend, indemnify, and hold harmless CtrliveDrive and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Services or violation of these Terms.

Governing law and venue: These Terms will be governed by the laws of India. You consent to the exclusive jurisdiction and venue of the courts located in India, except where otherwise required by applicable law.

Electronic communications and consent: You consent to receive communications electronically and agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

SMS messaging (if applicable): Message and data rates may apply. Reply “STOP” to opt out and “HELP” for help.

Miscellaneous: These Terms, together with any policies posted on the Services, constitute the entire agreement between you and us. If any provision is found unenforceable, the remaining provisions will remain in effect. No waiver of any term shall be deemed a further or continuing waiver. We may assign our rights and obligations under these Terms.

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