Last updated: 1-7-25
This privacy notice for CtrliveDrive (“Company,” “we,” “us,” or “our”) describes how and why we collect, store, use, and share (“process”) your information when you use our services (“Services”), including visiting ctrlivedrive.com, creating an account, purchasing services, or contacting support.
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices; if you do not agree with our policies and practices, please do not use our Services.
Summary of key points: When you visit or use our Services, we process personal information based on how you interact with our Services, the choices you make, and the features you use. We do not process sensitive personal information. We may receive information from public databases, marketing partners, social media platforms, and other outside sources.
How we process your information: We process your information to provide, improve, and administer the Services, communicate with you, enhance security and prevent fraud, comply with law, and for other purposes with your consent, only where we have a valid legal reason.
Sharing personal information: We share information in specific situations, such as with service providers, in business transfers, with affiliates subject to this notice, and with business partners to offer products, services, or promotions.
Cookies and tracking: We may use cookies, web beacons, and pixels to collect and store information. You can manage cookies through your browser settings; certain features may not function properly if cookies are disabled.
Social logins: If you use a third‑party social login, we may receive profile information such as your name, email address, friends list, and profile picture. We use this information only as described in this notice or as otherwise made clear to you.
International transfers: Your information may be transferred, stored, and processed in countries other than your own. Where required, we implement measures designed to protect your data consistent with this notice and applicable law.
Retention: We retain personal information only as long as necessary for the purposes described in this notice or longer if required by law. When no longer needed, we delete or anonymize your information, or securely store it and isolate it from further processing until deletion is possible.
Minors: We do not knowingly collect data from or market to children under 18. If we learn that we have collected data from a minor, we will deactivate the account and take reasonable measures to promptly delete such data.
Your rights: Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information and to withdraw consent at any time without affecting the lawfulness of processing before withdrawal.
Account information: To review, change, or terminate your account, contact ctrlivedrive@gmail.com. Upon termination, we will delete or deactivate your account from active systems and retain limited information as needed for fraud prevention, investigations, enforcement, and legal compliance.
Do‑Not‑Track: Because there is no uniform DNT standard, we do not currently respond to DNT signals. We will update this notice if a standard is adopted and followed.
Security: We implement organizational and technical safeguards designed to protect your personal information. However, no electronic transmission or storage is 100% secure, so we cannot guarantee absolute security.
Updates: We may update this notice from time to time. The “Last updated” date indicates the effective version. Material changes may be posted prominently on the Services or sent directly to you.
Contact: For questions about this notice or to submit a data request, email ctrlivedrive@gmail.com.
Information we collect
- Personal information you disclose to us: We collect names, email addresses, phone numbers, billing addresses, payment details (processed by our payment processors), and other information you provide when you register, make a purchase, or communicate with us.
- Automatically collected information: We automatically collect device and usage information such as IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country/region, and information about how and when you use our Services for security, operations, and analytics.
- Information from other sources: We may obtain information about you from public databases, joint marketing partners, social media platforms, and other third parties.
How we use information
- To provide and maintain services, including account creation and management, order fulfillment, and customer support.
- To deliver marketing and promotional communications where permitted, and to personalize your experience.
- To protect our Services, including fraud monitoring and prevention, and to enforce our terms, conditions, and policies.
- To comply with legal obligations and respond to lawful requests.
Sharing information
- Vendors and service providers who perform services for us and require access to such information to do their work.
- Affiliates, in which case we require those affiliates to honor this privacy notice.
- Business transfers in connection with mergers, sales of company assets, financing, or acquisition of all or a portion of our business.
- Business partners to offer you certain products, services, or promotions.
- Legal and compliance purposes when required by law or to protect rights, property, and safety.
International data transfers
- Where required, we use lawful transfer mechanisms and implement appropriate safeguards for transfers outside your country of residence.
Your privacy choices
- Marketing communications: You can unsubscribe from marketing emails by following the unsubscribe link or contacting us.
- Cookies and tracking: Adjust your browser settings to refuse cookies; some features may not function properly without cookies.
- Access/rectification/erasure: Submit requests to ctrlivedrive@gmail.com, and we will respond in accordance with applicable laws.
Data retention
- We retain your personal information only for as long as necessary to fulfill the purposes outlined in this notice unless a longer retention period is required or permitted by law.
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